The Public Management and Human Resource Management unit can provide its expertise in a wide range of projects involving management, organisation and human resources. The unit’s interventional philosophy involves integrating the client into processes as much as possible, with the aim of sharing its expertise, using the very latest knowledge in the field and respecting the organisation’s personnel at every level.
Managing and leading HR policies and processes
This is the unit’s central field of activity, and it intervenes using an integrated human resources management model that is compatible with quality management approaches. It has implemented this model in numerous public organisations, including at the European level.
Management and organisation for administrations
This field has mobilised the unit’s skills in strategic, organisational and cultural management in numerous public organisations. Its interventions are always adapted to the organisational context and aim to use the client organisation’s margin for manoeuvre to the best possible advantage.
Job satisfaction and mobilising human resources
The environment within which public organisations currently work is becoming ever more complex. Indeed, the multiplying demands put on employees are often contradictory (quality of service, equality of treatment, performance targets, etc.). Sharp, analytical knowledge of both the quantitative and qualitative motivations of an organisation’s personnel, as well as what constitutes job satisfaction, is essential to getting the most out of existing talent at every level of the hierarchy.
Managing quality in public services
Public organisations are more and more concerned about providing public services which meet public policy objectives as well as the needs their users. They require models of and approaches to quality which allow them to optimise their working processes and their relationships with all stakeholders.