General information | Problems or questions: where to turn to | Distance learning

General information


© D. Trotta

Problems or questions: where to turn to

services_centraux_dispo_Unicentre_1000x201.jpg (L'Unicentre)

F. Ducrest © UNIL

Need financial support?

Write to All information on UNIL financial aid can be found on the website of the Social Affairs and Student Mobility Service (SASME). 

In case the SASME cannot intervene, the UNIL Federation of Student Associations ("Fédération des associations d'étudiant-e-s de l’UNIL" - FAE) offers a Student Solidarity Fund

Need psychological support?

Do not hesitate to contact the psychotherapeutic Further information on the conditions and general operation of the consultation can be found on the website of the Social Affairs and Student Mobility Service (SASME).

The team of peer students, adapting to the situation of the distance learning courses, launched an online support environment on the free Discord platform, with the support of Accueil Santé. The peer students are trained in the fields of mental health, sexual health, alcohol and drug consumption, as well as in the motivational approach. For more information, click here. 

Do you have health problems?

Accueil Santé UNIL can help you.

Need spiritual support?

Mourning, questioning, need to listen, or need a moment of prayer or meditation? Please contact the UNIL-EPFL Ecumenical Chaplaincy.

Do you have any questions about your study situation or about a reorientation?

The Guidance and Careers Service (SOC) can be contacted by e-mail ( or by phone (Mon-Fri, 1-3pm: 021 692 21 30), to give you an update on your current study situation, to anticipate a change of orientation or to answer your questions concerning the transition to employment.

A permanent service on Zoom has been set up, upon registration. All the information is available here.

For any specific questions related to your studies, you can contact the study advisors or the study secretariats of your respective faculties.

Do you have any questions regarding a Bachelor's, Master's or Doctorate registration?

Registration, change of faculty, or request for information on the conditions of access to UNIL... The counter at Unicentre is open at the usual time:

Questions about student mobility?

For any questions about general agreements, faculty agreements, SEMP agreements (Swiss-European Mobility Programme - ex-Erasmus), mobility grants or internships abroad, write to the SASME at


Distance learning



Status: December 20th, 2021

Winter 2022 exam session in person

Winter exam session will be in person, from 14 January to 5 February 2022.

The COVID certificate or the cantonal certificate provided in one of the UNIL test centres (see below) will be required to enter the rooms where the exams are held. Students who do not have either the certificate or the cantonal attestation will not be able to take the exams. This is a requirement of the cantonal regulations to which we are subject. These people would find themselves in a situation of unjustified absence, and therefore failure of the test in question.

Quarantine constitutes a just reason for the withdrawal of one or more exams, as explained in a directive from the Directorate available online (in French). In some cases, alternative solutions foreseen in the Faculty regulations, such as the possibility of a retake, will avoid that it costs the affected students a semester or even a year. If nothing of the sort exists, the faculties concerned will apply ad hoc solutions.

Graduation ceremonies

Graduation ceremonies scheduled until the end of the year will be able to take place in person, without any particular restriction of the capacity of the rooms. Everyone is still required to wear a mask, as is the COVID certificate (or the cantonal certificate for students)

Wearing of face masks 

The Vaud State Council adapted its measures to combat COVID by means of a new cantonal decree on December 1st, notably by extending the wearing of face masks.

For education, the measures remain the same. They are described in detail in the Protection and Organisation Plan for teaching at Bachelor's, Master's and Doctorate levels during the autumn semester 2021-2022. In particular, we remind you that:

  • the wearing of a face mask is mandatory in the campus buildings;
  • only teachers may remove their masks during their teaching, provided that their position and movements allow them to remain more than 1.5 m from the students.

Courses given in person, with an online alternative until the end of the semester

Access to classrooms and libraries: Students have access to auditoriums, classrooms, other places where teaching takes place and to the campus libraries (including the University Library of Medicine):

  • Students with a COVID certificate (see below "COVID certificate")
  • Students with a cantonal attestation valid for 1 week (see detailed information below, "Tests & access attestations")
  • Students with a cantonal certificate in the other situations described in the DFJC - DSAS application provisions, i.e.: a) people who have started the vaccination scheme by receiving a first dose; b) people who have followed a complete foreign vaccination scheme.
  • Persons in special situations not described above (e.g. medically proven contraindication to vaccination) may contact the following address:
  • The Rectorate may provide for exceptions to the requirement for a certificate, depending on the nature of the teaching activities.

COVID certificate
The UNIL Rectorate applies the obligation of the COVID certificate for events, as well as for access to restaurants, sports facilities and libraries on the Dorigny campus.

How to obtain the COVID certificate? Useful information :

Canton de Vaud  

Where can I get vaccinated? More information.

I was vaccinated abroad:

  • If you already have a digital COVID certificate from the EU or a certificate compatible with it, you do not need to apply for a Swiss COVID certificate. These certificates are recognised in Switzerland.
  • If you do not have a corresponding certificate, you can apply for a Swiss COVID certificate, provided that you have received a vaccine authorised by the European Medicines Agency (EMA) abroad. 

More information 

Free weekly saliva tests until the end of the semester

For the autumn semester 2021-2022 and the subsequent examination session, UNIL gives the opportunity to students who have not been vaccinated to benefit from a free PCR test on the basis of which a UNIL attestation will be issued, in accordance with the decisions of the Vaud State Council.

  • The attestation gives access to all UNIL classrooms & auditoriums on the Dorigny, Bugnon and Epalinges sites. It also gives access to all other Vaud higher education institutions as well as to the university (BCU) libraries and medical libraries.
  • This document is not the equivalent of a COVID certificate. Thus, it does not give access to cafeterias, sports facilities or to events subject to the COVID certificate requirement at UNIL or elsewhere.
  • The centres set up by UNIL take individual saliva samples which are grouped and analysed in batches of 10 by an external laboratory mandated by the Canton.
  • The certificate is issued immediately after the salivary sample is submitted and an identity document is produced; it is valid for one week.
  • If the virus is found in a batch, all persons in the batch will be contacted by the cantonal health authorities to undergo a confirmatory PCR test.
  • None of the personal data collected during this procedure is kept by UNIL.

In case of symptoms, we remind you to adopt the behaviours described on

A test centre is open on campus without appointment from 11:00 to 14:00.



  • from January 3rd to February 4th. Monday, Tuesday, Thursday, Unithèque.

People who received only the first dose of vaccine:

Students who have started the vaccination scheme by receiving a first dose can go to one of the two UNIL testing centres (read above) to receive an attestation allowing them to follow the courses. 

Finally, we would like to remind you that the free vaccination campaign, accessible to all members of the UNIL community, is still open in the official vaccination centres of the Canton.

Help for students

Students can write to or turn to the helpdesk in the event of technical problems or for the loan of IT hardware. In addition, social, guidance and student support services continue to operate.



For the Unithèque and Internef sites on the Dorigny campus and the University Library of Medicine on the CHUV site:

  • With the exception of the lending desks, where access is guaranteed without a COVID certificate, the presentation of a COVID certificate and an identity card is mandatory;
  • For students, the access certificate obtained from the UNIL test centers (info on this page under the heading "Tests and access certificates") is also valid with an ID only.

Other sites:

Exams: tips and tutorials

The YouTube playlist, "Online Exam Tips for Students", includes several video tutorials to help you prepare your online exams.  

How to prepare for an online exam session? This document is full of tips to help you prepare your study program, to study methodically or to control your computer equipment, for example. 

Distance Learning: video tutorials


The University of Lausanne provides tutorials to study in a distance learning context.

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Technical solutions to improve distance learning

Entraide UNIL

Do you have difficulties following the online courses for technical reasons (problems with equipment, wifi connection, etc.)? You can report any problems you encounter by specifying them at

IT hardware

The IT Centre has a small stock of computers (desktops) that it can lend to students who have no other solution. Interested parties are requested to contact so that their request can be evaluated. Students who do not have internet access for distance learning are invited to contact the same address in order to find a solution. If the stock of computers is insufficient, alternative means will be deployed.

IT tools at your disposal

For group work

Microsoft Teams is a collaborative tool that already allows you to chat, create virtual communities, share documents and collaborate as a team in a synchronous or asynchronous way. In view of the start of the new academic year, it has been enriched with new functionalities. You can now :

  • Hold videoconferences with up to 49 simultaneous video streams (for a maximum of 300 participants)
  • Invite your colleagues to your virtual meetings directly from your calendar in Teams
  • Work securely: documents stored and shared on MS Teams are encrypted

You must use your UNIL usernames and passwords to use Teams and all Microsoft online services.

To follow the distance learning courses

Zoom and Ubicast are used to broadcast your lessons live. Your teachers can also record and stream them.

The IT Centre helpdesk is at your disposal for any further information you may require.

Data analysis and programming

Matlab, as well as other softwares, are available to students in the computer classrooms. However, with the closing of the campus, physical access to these rooms is limited.

  • The Ci manages the rooms of the SSP and GSE faculties at Géopolis. Their students have remote access to the computers in the computer classrooms in these buildings. They can find information here.


Other options : Octave, directly compatible with most simple Matlab scripts, is the closest alternative to Matlab. Increasingly popular, the Julia programming language, which is located between Matlab and R software, is another possibility.


The softwares available to students for their personal machine can be found here: (softwares with a green view on the students' line).

Mutual aid between students


The University of Lausanne has decided to publish Entraide UNIL which is intended to encourage solidarity between students. It allows people who are experiencing difficulties to anonymously ask for help from other students for course notes or additional resources. 

Each faculty has a dedicated section, where students can have access to the available courses. Each of these sections offers an anonymous forum where students can submit their requests and get answers. All the resources exchanged on this forum will then be wrapped up in a folder, available under the link leading to the forum.

Anonymity is justified by the respect of the privacy in the reasons for not attending the courses or the problems encountered. The conditions of use are presented in each section, thank you to read and respect it.

This section doesn't replace the Moodle assets related to the different courses but is meant to complement them and support all students wishing to use it. Students, coached by the Teaching Support Centre, will be responsible for leading and moderating the exchanges.

Video tutorials for using Entraide UNIL spaces

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Faculties and schools

Sections for faculties and schools are available for self-registration via these links:

Evaluate the lessons

Your teachers have worked hard to adapt their teaching to the current situation and the use of distance education technologies, sometimes with varying degrees of success. They have the possibility to ask the Teaching Support Centre to send you an interim evaluation questionnaire in order to obtain your opinion on their course in its current form, your possible needs and suggestions for improvement.

If so, you will receive an e-mail from the Teaching Support Centre inviting you to fill in an online questionnaire anonymously. Help your teachers to help you in your learning by constructively raising your difficulties and suggesting solutions!

Exams: tips and tutorials

The YouTube playlist, "Online Exam Tips for Students" , includes several video tutorials to help you prepare your online exams.  

How to prepare for an online exam session? This document is full of tips to help you prepare your study program, to study methodically or to control your computer equipment, for example. 




You can contact us here if you have any problems or questions: