IT and courses
Courses for staff (in French)
The IT Centre offers a series of courses for UNIL staff. Consult the programme to choose a course and register.
Courses for students (in French)
The IT Centre offers students registered at UNIL computer courses in the form of e-learning modules that can be accessed at any time and from any place. Learn all about the IT tools you need for your studies.
E-learning (in French)
Take advantage of our e-learning platform.
Installation of a workstation (in French)
Any machine purchased via the central purchasing unit can benefit from the ‘mobile’ help desk service, which can install, configure and transfer data to the new computer.
Help desk - hotline (in French)
The help desk hotline provides an IT support service to UNIL members by telephone, e-mail or remote assistance. It is the first service to contact: if it cannot provide an immediate solution, it will follow up the request.
Help desk - Walk-ins (in French)
The help desk has an IT desk that allows members of the university community to take advantage of a free service for private machines. Within the limits of its capacity, the help desk will analyse the problem and, if possible, resolve it.
Help desk - on-site support (in French)
Any machine purchased via the central purchasing unit can benefit from the ‘mobile’ help desk service (workstation installation, data migration, problem resolution and queries, etc.). If the hotline's remote assistance cannot solve your problem, the intervention is transferred to the mobile service, which comes to your place of work.
Repairs: loan of a computer (in French)
UNIL students who have entrusted a machine to the help desk for long-term repairs may, on request and subject to stock availability, benefit from a loan laptop.
Need help or specialist advice?
Contact the Help desk
phone: +4121 692 22 11
email: helpdesk@unil.ch
contact form
Service failure?
See the page "l'état des services"
