Audience attendance

Our staff will help you :

• putting equipment into operation (switching on, plugging in, inserting media...);
• installing equipment in a non-equipped auditorium (equipment pre-circulation desks);
• dispatch you in the event of a problem.

They are at your disposal as long as they are available. Before calling them, don't forget to carry out the following few tests, which may seem simple, but they work in many cases:

• check the connection of the device;
• check that the lamp is switched on (for repeaters), if not, change it by turning the replacement knob;
• if the microphone doesn't work, slide it back into its slot in the charger, the little LEDs will tell you whether the battery is charged or not.

• Technical assistance: Book technical assistance or contact your building's audiovisual manager and make an appointment with him/her as soon as possible (3 weeks in advance, if possible). He or she will advise you on choosing the right audience for your needs.
• Prices: From Monday to Friday, 8.00am to 5.00pm, Unicom provides user support. Outside these hours, we normally call in external freelance technicians.
  Please contact us for rates (~ CHF 80 per hour + travel).
• Organising an event: Guide and form for organising an event.